Returns & Exchanges

At Bask and Lather Co, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products to ensure the highest safety and hygiene standards.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] within 30 days of delivery with your order number and reason for return.

• 2.
  Prepare Your Package

  Ensure items are in their original, unopened packaging and securely pack them to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.